Skip to content

Ignite Advisory Privacy Policy

IGNITE ADVISORY PRIVACY POLICY
 
Last update: Nov 1, 2024
 
Ignite Advisory ("we," "us," or "our") is committed to safeguarding your privacy. This policy explains how we collect, use, store, and protect your personal data when you access our website or use our services. It also outlines your rights regarding your personal data and how to contact us if you have any concerns.
 
Ignite Advisory operates under the Personal Data Protection Act 2012 of Singapore (“PDPA”). Where necessary, we may supplement this policy with additional privacy notices, particularly if required by applicable laws.
 
Data We Collect
 
We collect personal data that is necessary for us to deliver our services effectively. The data we collect may include:
  • Contact Information: such as your name, business email address, phone number, and job title.
  • Financial Information: such as payment details and other data needed for billing or compliance purposes.
  • Business Information: such as your company name, industry, and position within your organization.
  • Website Interaction Information: Data that identifies you including your IP address, login information, browser type and version, time zone setting, browser plug-in types, operating system and version; Data on how you use our website such as your URL clickstreams (the path you take through the Websites), services viewed, page response times, download errors, how long you stay on webpages, what you do on those pages, how often, and other actions.
 
How We Collect Data
 
We may collect your personal data in several ways:

  • Directly from you: when you engage us for services, opt-in to marketing and partner communications, fill out a form, or communicate with us.
  • From third parties: such as your employer, business partners, service providers, or public sources.
  • Automatically: when you use our website, we use cookies and similar technologies to collect data about your device, browsing habits, and website interactions.
 
Purpose of Data Collection
 
We collect, use, and disclose your personal data for the following purposes:

  • Providing Services & Communications: To process and deliver the services you have requested. To send you service-related updates and on occasion, updates on promotions, events, or news related to our services.
We will only use your personal data for the purposes for which it was collected or for compatible purposes, unless we obtain your consent or are required by law to do otherwise.
 
Sharing Your Data
 
We may share your personal data with trusted third parties to fulfil the purposes outlined in this policy. The recipients of the collected data include our employees, contractors, and other third-party service providers mentioned below.
 
These third parties include: 

  • Service providers and partners: who assist us in delivering our services.
  • Advisors: such as legal, accounting, or financial professionals who assist with regulatory and legal obligations.
 
Your Rights
 
You may choose not to provide the Company with personal data. If you choose to do so, you can continue to visit the Website and browse its pages, but the Company will not be able to process transactions without personal data.
 
You may turn off cookies in your browser via settings. You can block cookies on your browser refusing cookies. You may delete cookies. If you turn off cookies, you can continue to use the Website and browse its pages, but the Website and certain services will not work properly.
 
Depending on the applicable laws, you may have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal data. 
  • Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
  • Portability: You may request to receive your data in a structured, machine- readable format for transmission to another data controller.
  • Marketing Opt-out: You may ask the Company to refrain from using your data for marketing. You can opt-out from marketing by emailing the Company at unsubscribe@ignite-advisory.com
  • Withdraw Consent: If you have given consent for the processing of your data, you can withdraw it at any time.
To exercise these rights, please contact us. Note that some requests may be subject to exemptions, particularly if we need to retain data for legal or regulatory reasons.
 
Retention of Data
 
We will retain your personal data only as long as necessary for the purposes it was collected, or as required by law. Typically, we retain data for 5 to 10 years following the conclusion of our relationship.
 
Data Security & Data Processing
 
We have security and organizational measures and procedures to secure the data collected and stored. The servers for storing the data are provided by HubSpot, Inc.  (25 First Street, 2nd Floor, Cambridge, MA 02141 USA, https://www.hubspot.com) which has certified its compliance with the EU- U.S. Privacy Shield Framework and the Swiss–U.S. Privacy Shield Framework and has offices in the European Union. 
 
Use of Cookies
 
Our website uses cookies and similar tracking technologies to enhance your browsing experience, monitor site traffic, and improve our services. Cookies are small text files stored on your device that help us recognize you when you return. The purpose of a Cookie is to identify the user as a unique user of the website. Ignite Advisory analyzes traffic data and information gathered using Cookies to help better understand who is using the website and how. By identifying such patterns and trends in usage, we are able to better design the website to improve and customize your experience and to serve you more relevant data and content.
 
You can manage or disable cookies in your browser settings, but this may affect your experience on our website.
 
Updates to This Policy
 
We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy regularly to stay informed about how we protect your personal data.

© 2025 Ignite Advisory. All rights reserved.